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WooCommerce WhatsApp integration for WordPress stores

Drop in the Broadcasto WordPress plugin and your WooCommerce store starts firing WhatsApp messages on every order, refund, dispatch and abandoned cart, with replies pooled in a shared inbox.

Why connect WooCommerce to WhatsApp

WordPress native plugin

Install from the WooCommerce extensions store, no developer needed, settings live inside the WP admin.

Triggers for every order state

Pending, processing, completed, on hold, cancelled, refunded, every state can fire its own WhatsApp template.

Abandoned cart recovery

Capture phone numbers at checkout and trigger a WhatsApp nudge for carts left for more than 30 minutes.

Two way conversations

Replies land in your Broadcasto inbox alongside other channels, with full order context attached.

Hindi, Tamil, Telugu, English

Send the right template language based on customer billing address or your store locale.

Common use cases

Fashion and lifestyle

Recover carts that sit overnight by sending a short, polite WhatsApp message with the product image.

Local services on Woo

Booking confirmations, reschedule links and reminder messages over WhatsApp.

B2B stores

Quote-to-order flows where the dealer receives the PI and dispatch tracking on WhatsApp.

How it works

  1. Install the Broadcasto for WooCommerce plugin from your WordPress admin.
  2. Connect your WhatsApp Business number via Meta embedded signup.
  3. Pick which WooCommerce events fire which approved templates.
  4. Go live, every new order triggers WhatsApp in real time.

Frequently asked questions

Will this slow down my WordPress site?

No. The plugin is event-driven and sends webhooks asynchronously, your store performance is unaffected.

Do I need a developer to install it?

No. Installation is one click from the WordPress plugin directory. Configuration is point and click in the WP admin.

Can I use my existing WhatsApp Business number?

Yes, if it is not currently using the WhatsApp Business app. Broadcasto guides you through migrating to the API.

What languages are supported?

Any language Meta supports for WhatsApp templates, including Hindi, Tamil, Telugu, Marathi, Bengali, Gujarati and English.

What if I am on Shopify already?

Broadcasto also has an official Shopify integration. Both can run side by side on the same WhatsApp number.