BroadcastoRecover 15 to 25 percent of abandoned carts
Trigger a personalised WhatsApp template the moment a customer abandons checkout, with a deep link back to their cart.
Broadcasto links your Shopify store to the official WhatsApp Business API and automatically sends order confirmations, shipping updates and abandoned cart reminders, with delivery receipts in your inbox.
Why connect Shopify to WhatsApp
Order confirmation on WhatsApp
Replace generic email confirmations with a branded WhatsApp message that customers actually read within seconds.
Shipping updates from Shiprocket, Delhivery, Bluedart
Forward tracking events to WhatsApp so your support team stops fielding where is my order questions.
Two way conversations
Customer replies land in your Broadcasto shared inbox, tagged with the Shopify order so any agent can resolve in one click.
No code template mapping
Map every Shopify event (order paid, fulfilled, refunded, cart abandoned) to an approved WhatsApp template from the admin.
Common use cases
D2C fashion
Cart abandonment plus size availability nudges drive a measurable lift in checkout completion.
Beauty and skincare
Post purchase how to use messages, refill reminders and exclusive launches sent on WhatsApp.
Home and furniture
Long shipping lead times handled gracefully with proactive WhatsApp updates at every milestone.
How it works
- Install Broadcasto on your Shopify store from the admin app store.
- Authorise the embedded WhatsApp Business signup with Meta.
- Map each Shopify event to an approved WhatsApp template.
- Go live, messages start flowing on the next order.
Frequently asked questions
Is this an official Shopify and WhatsApp integration?
Yes, Broadcasto uses the official Shopify Admin API and Meta WhatsApp Business Cloud API. No risk of ban or store penalties.
Can I recover abandoned carts on WhatsApp?
Yes. Cart abandoned events fire after the timeout you set, sending an approved WhatsApp template with a one click checkout link.
Does it work with Shopify Plus?
Yes. Broadcasto supports both Shopify and Shopify Plus, including multi-store accounts.
What does the integration cost?
Broadcasto starts free. You pay Meta directly per WhatsApp conversation and a flat monthly fee to Broadcasto based on volume.
Do I need approved templates?
Yes, Meta requires pre-approved templates for transactional messages. Broadcasto handles submission and gives you a library of proven cart and order templates.