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Razorpay WhatsApp integration for payment collections

Issue a Razorpay payment link and the customer receives it on WhatsApp instantly, with status updates pushed back automatically. Built for sales teams that close on chat.

Why connect Razorpay to WhatsApp

One click payment links on WhatsApp

Generate a Razorpay link from your shared inbox and dispatch it as an approved template in one tap.

Auto reconciliation

Payment captured, failed, refunded, every Razorpay webhook updates the conversation and your CRM.

Subscription billing

Send Razorpay subscription invite links over WhatsApp and let customers approve recurring debits in seconds.

UPI, cards, netbanking, EMI

Customers pay with whatever method they prefer, all from a single WhatsApp link.

Auto invoice delivery

Razorpay generates the payment invoice, Broadcasto attaches it to the WhatsApp thread for instant download.

Common use cases

Sales teams closing on chat

End the back and forth, share a Razorpay link inline and watch the payment land before the customer drops off.

Subscription businesses

Renewal reminders, failed payment retries and dunning on WhatsApp instead of email.

Coaches and educators

Book a slot, collect payment, send the Zoom link, all over a single WhatsApp conversation.

How it works

  1. Paste your Razorpay Key ID and Key Secret in Broadcasto integrations.
  2. Pick the WhatsApp templates for paid, failed and refunded events.
  3. Send your first payment link from the inbox composer.
  4. Razorpay webhooks update conversation status automatically.

Frequently asked questions

Is this an official Razorpay integration?

Yes, Broadcasto authenticates with your Razorpay Key ID and Secret and uses the official Razorpay APIs and webhooks.

Can I send subscription links?

Yes. Razorpay Subscriptions are fully supported, including hosted page and SDK based collect flows.

Do I see payment status inside the WhatsApp conversation?

Yes. The conversation timeline shows paid, failed or refunded events as soon as Razorpay fires the webhook.

What about international payments?

Razorpay International is supported wherever your account is enabled for it. WhatsApp messaging is global.

Is PCI compliance my problem?

No. Card data never touches Broadcasto. All collection happens on Razorpay hosted pages, fully PCI DSS compliant.