BroadcastoWorkflow triggered templates
Any HubSpot workflow can fire a WhatsApp template using contact properties as variables.
Run WhatsApp campaigns from HubSpot lists, fire templates from workflows, and log every reply against the HubSpot contact timeline. Built for revenue teams that need WhatsApp inside their existing CRM.
Why connect HubSpot to WhatsApp
Contact timeline events
Every send, read, reply and opt out shows up as a HubSpot contact timeline event.
List based campaigns
Send to active HubSpot lists, smart or static, with consent automatically respected.
Two way sync
Phone number updates flow both ways, deduped, with last touched timestamps preserved.
Conversation inbox
HubSpot Conversations inbox shows WhatsApp threads alongside email, chat and other channels.
Common use cases
Inbound marketing
WhatsApp as a follow up channel for HubSpot form submissions and content downloads.
Sales sequences
Replace email sequence step 3 with a WhatsApp message and watch reply rate triple.
Customer service
Service Hub tickets can be triaged and resolved over WhatsApp without leaving HubSpot.
How it works
- Authorise HubSpot via OAuth in Broadcasto integrations.
- Pick lists and properties to sync with WhatsApp contacts.
- Add the Send WhatsApp template action to your HubSpot workflows.
- Track everything on the contact timeline.
Frequently asked questions
Which HubSpot tier is required?
Free tier works for basic contact sync. Workflow triggered templates need Marketing Hub or Sales Hub Professional or higher.
Does it support multiple HubSpot portals?
Yes, one Broadcasto organisation can connect to multiple HubSpot portals.
Are WhatsApp messages counted in HubSpot reporting?
Yes, custom timeline events let WhatsApp metrics surface inside HubSpot reports and dashboards.
Can I trigger a WhatsApp template from a chatflow?
Yes, the workflow action also works inside HubSpot chatflows and bots.
Is the integration listed on the HubSpot marketplace?
Yes, Broadcasto is a verified HubSpot app.