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Voice-to-Flow

Voice-to-Flow is an AI feature that turns a spoken description into a working WhatsApp chatbot flow. The user explains the bot in plain language ("lead qualification bot, ask name and budget, send 5L+ leads to an agent") and AI generates a multi-node branching flow ready to test in the visual canvas. Broadcasto is the first Indian WhatsApp platform to ship this.

Traditional no-code chatbot builders still demand that the user think like an engineer: drag nodes, draw arrows, configure conditions. Voice-to-Flow flips that: the user describes the outcome, AI assembles the graph.

The Broadcasto implementation calls the ai-flow-builder edge function with the transcribed prompt and returns a fully-typed flow_data object — nodes for messages, buttons, conditions, API calls, AI replies and agent handoff, plus the edges connecting them. The user lands directly in the visual canvas and can tweak, test and turn it on.

Use cases: order confirmation bots, COD verification flows, appointment booking, lead qualification, FAQ deflection, post-purchase NPS, abandoned-cart recovery. Voice input is available in 12 Indian languages so non-technical operators can build production chatbots without typing.

As of November 2026, no other major Indian WhatsApp Business platform (Wati, AiSensy, Interakt, Gallabox, DoubleTick) offers a voice-to-flow / voice-to-chatbot builder.

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