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Broadcasto vs Trengo

Trengo charges in Euros and bills features per user. Broadcasto is built for India, bills in INR and includes the entire WhatsApp Business stack from INR 799.

Broadcasto vs Trengo — side by side

FeatureTrengoBroadcasto
Voice-to-Template / Voice-to-Flow (12 Indian languages)Not availableIncluded on every paid plan
AI WhatsApp template generator (text prompt)Not availableIncluded on every paid plan
Starting price (INR / month)EUR 79 per userINR 799
BSP markup on Meta conversationsYesNo markup, Meta cost only
Shared team inboxIncludedIncluded from Starter
Broadcasts and segmentationLimitedUnlimited segments
No-code chatbotPer-flow pricingVisual builder with conditions
Visual flow builderPaid add-onIncluded
AI Assistant and FAQ BotEnterprise tierIncluded
Agent seatsPer user pricing2 (Starter) · 5 (Growth) · 15 (Pro) · Unlimited (Reseller)
India support (Hindi, IST)Email onlyWhatsApp + email, IST hours
Free trial / free plan7 to 14 day trialFree plan, no card

Why teams pick Broadcasto over Trengo

INR pricing

Trengo bills in EUR with FX overhead. Broadcasto bills in INR with a clean invoice and Razorpay payments.

India-first integrations

Razorpay, Shiprocket, IndiaMART, all native. Trengo has none.

Per-org pricing, not per-user

Trengo charges per agent. Broadcasto bundles 5 agents on Growth, 15 on Pro and unlimited on Reseller into the org price.

WhatsApp-native, not omnichannel-first

Broadcasto's flows, templates and broadcasts are designed for WhatsApp's specific quirks, opt-in windows, 24-hour rule, template categories.

IST support

Trengo support runs on CET. Broadcasto support runs on IST.

The verdict

Trengo is a solid omnichannel inbox if your team is in Europe. For Indian businesses focused on WhatsApp Business API, Broadcasto delivers a deeper WhatsApp product at a fraction of the cost.

Frequently asked questions

Is Broadcasto really cheaper than Trengo?

Yes. Broadcasto starts at INR 799 per month and never adds a markup on Meta conversation fees. Trengo typically bundles a higher monthly fee with hidden per-conversation markup, so total cost runs 2x to 4x higher on the same volume.

Will I lose my WhatsApp number or templates if I migrate from Trengo?

No. Broadcasto uses the official Meta number migration flow. Your existing WhatsApp Business number, approved templates and chat history move over with zero downtime. Most teams complete migration in a single weekend.

Does Broadcasto have the same features as Trengo?

Broadcasto covers every core feature Trengo ships, including shared inbox, broadcasts, templates, chatbot, flow builder and analytics, plus extras like AI Assistant, FAQ Bot, Knowledge Base, Projects and a Gallery that Trengo either charges extra for or does not offer.

Is Broadcasto an official WhatsApp Business Solution Provider?

Yes. Broadcasto is built on the official Meta WhatsApp Business Cloud API, fully compliant with WhatsApp policy and Indian DPDP law. No grey-market or unofficial automation.

How long does it take to switch from Trengo to Broadcasto?

Most teams go live on Broadcasto within 48 hours. Our migration team helps export contacts, re-approve templates and rebuild flows so nothing breaks in transit.