BroadcastoAgent seats bundled, not per head
Gallabox charges INR 1,499 per extra agent. Broadcasto bundles 5 agents on Growth, 15 on Pro and unlimited on Reseller, so your support team grows without billing surprises.
Gallabox is a solid inbox but heavy on per-agent pricing and light on automation. Broadcasto gives you generous agent seats, flow builder and AI from INR 799.
Broadcasto vs Gallabox — side by side
| Feature | Gallabox | Broadcasto |
|---|---|---|
| Voice-to-Template / Voice-to-Flow (12 Indian languages) | Not available | Included on every paid plan |
| AI WhatsApp template generator (text prompt) | Not available | Included on every paid plan |
| Starting price (INR / month) | INR 2,099 | INR 799 |
| BSP markup on Meta conversations | Yes, around 15 percent | No markup, Meta cost only |
| Shared team inbox | Included | Included from Starter |
| Broadcasts and segmentation | Unlimited | Unlimited segments |
| No-code chatbot | Limited | Visual builder with conditions |
| Visual flow builder | Paid add-on | Included |
| AI Assistant and FAQ Bot | Not available | Included |
| Agent seats | INR 1,499 per extra seat | 2 (Starter) · 5 (Growth) · 15 (Pro) · Unlimited (Reseller) |
| India support (Hindi, IST) | Email only | WhatsApp + email, IST hours |
| Free trial / free plan | 7 to 14 day trial | Free plan, no card |
Why teams pick Broadcasto over Gallabox
Native flow builder
Gallabox sells flow building as a paid add-on. Broadcasto's visual flow builder is included in every paid plan.
AI Assistant for agents
Suggested replies, conversation summaries and CSAT analysis powered by the same LLMs Gallabox does not ship.
Lower base price
INR 799 vs INR 2,099 for the same feature surface, plus extra modules like Knowledge Base and Projects.
Same official Meta API
Both providers run on official Meta WhatsApp Business Cloud API. Deliverability is identical, only your bill changes.
The verdict
Gallabox is well-built and pleasant to use, but the moment you add agents or want automation beyond keywords, costs balloon. Broadcasto is the cleaner choice when you want every feature unlocked without negotiating add-ons.
Frequently asked questions
Is Broadcasto really cheaper than Gallabox?
Yes. Broadcasto starts at INR 799 per month and never adds a markup on Meta conversation fees. Gallabox typically bundles a higher monthly fee with hidden per-conversation markup, so total cost runs 2x to 4x higher on the same volume.
Will I lose my WhatsApp number or templates if I migrate from Gallabox?
No. Broadcasto uses the official Meta number migration flow. Your existing WhatsApp Business number, approved templates and chat history move over with zero downtime. Most teams complete migration in a single weekend.
Does Broadcasto have the same features as Gallabox?
Broadcasto covers every core feature Gallabox ships, including shared inbox, broadcasts, templates, chatbot, flow builder and analytics, plus extras like AI Assistant, FAQ Bot, Knowledge Base, Projects and a Gallery that Gallabox either charges extra for or does not offer.
Is Broadcasto an official WhatsApp Business Solution Provider?
Yes. Broadcasto is built on the official Meta WhatsApp Business Cloud API, fully compliant with WhatsApp policy and Indian DPDP law. No grey-market or unofficial automation.
How long does it take to switch from Gallabox to Broadcasto?
Most teams go live on Broadcasto within 48 hours. Our migration team helps export contacts, re-approve templates and rebuild flows so nothing breaks in transit.